AEX intros new managed services for fiber providers

ORLANDO, Fla. – AEX | Automation Exchange, the first and only OSS/BSS software platform built by network operators for network operators, today announced the addition of a new comprehensive managed services offering, providing all the technology and infrastructure a fiber operator needs to deploy and support broadband networks and connect customers in record time. These managed services include a 24/7/365 Network Operations Center (NOC), equipment supply, installation and commissioning, technical support, virtual internet service provider and service desk. With 500,000 active subscribers managed across more than 500 PoPs, AEX has a proven track record of helping networks scale rapidly.

�AEX offers network operators unparalleled scalability,� said Greg McLaughlin, CEO of AEX | Automation Exchange. �Through our comprehensive managed services and tested and proven integrated OSS/BSS software, AEX�s complete solution enables operators to efficiently plan, build, maximize, operate and support both greenfield and brownfield networks with remarkable speed.�

Automation Exchange offers a comprehensive range of equipment required for Passive Optical Network (PON) deployment, including Optical Line Terminals (OLTs), Optical Network Terminals (ONTs) and WiFi Extenders enhancing users in-home wireless internet experience. AEX can also supply street furniture housing equipment throughout the distribution network.

�Our customer-focused, certified technical experts ensure each client�s network remains secure, up-to-date and optimized, covering everything from day-to-day operations to long-term strategies,� said John McLauchlin, Vice President of Implementation, AEX | Automation Exchange. �Our tiered support structure provides efficient escalation, granting appropriate access enabling our trained professionals to deliver a superior customer experience.�

AEX | Automation Exchange�s service includes:

AEX also offers more than network support. With Technical Helpdesk Services, it directly supports operator customers, acting as the single point for all network queries and technical issues. The Virtual ISP (vISP) solution streamlines managing internet businesses, offering functions like Broadband Network Gateway (BNG), IP addresses, IP Breakout, and dedicated support. Integration with AEX�s OSS/BSS platform simplifies onboarding and rapid deployment, providing a turnkey solution so network operators can focus on sales and customer acquisition.

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